MTN Apologises For 200% Data Price Hike, Calls It a ‘Mistake’

MTN Nigeria has apologised to its subscribers for the sharp increase in data bundle prices, acknowledging that the 200% hike was an error.

The telecommunications giant made this admission in a statement addressed to its “15G digital bundle lovers,” urging customers to forgive and move forward.

“You dey vex. We know. We know how upsetting it must have been to suddenly wake up to a 200% increase on your favourite digital bundle,” the statement read. “We don cast. We get it and admit it. Let’s just say na mistake.”

This comes after Sahara Reporters earlier reported that MTN had significantly increased its data tariffs following approval from the Nigerian Communications Commission (NCC).

The commission had granted telecom companies permission to raise prices by up to 50%, citing economic challenges. However, in some cases, MTN’s increases far exceeded the approved cap.

It was observed that the price of MTN’s 15GB data bundle jumped from N2,000 to N6,000, while the 1.5TB plan increased from N150,000 to N240,000.

Other bundles, including the 100GB and 600GB plans, also saw substantial hikes, leading to N12.3bn Fraud: EFCC Opposes Oba Otudeko’s Application Challenging Jurisdiction, Court Fixes March 17 For Ruling Continued from page 1 widespread complaints.

Reacting to the backlash, MTN initially defended the increase on X (formerly Twitter), stating, “A price increase has been implemented to enhance our services and serve you better, which is why you are seeing the updated amount.”

However, in its latest statement, the company struck a more conciliatory tone, saying, “In this love season, don’t stay angry with us.

“Please forgive and forget. You matter, die and we will never stop showing you how much.” Telecoms Tariff Hike: MTN Increases Data Charges By 200% In Nigeria, Releases New Pricing Structure.